CHRISTMAS DELIVERY INFORMATION
Priority is a 24hr service and standard is 48hr with Parcelforce. If orders are received after 11am they will to out the following day except on weekends when they will be sent out on the next working day, ie. Monday.
Standard Delivery: Once we have received your order we will send it out on the next working day on a 2 day delivery and so it will be with you in 2 working days with PARCELFORCE.
Once PARCELFORCE has collected from us they will send you a text message or an email so that you can track and manage your order.
NOTE: Last orders on 18th December, 2025.
- We will aim to get your garlands or wreaths to you as quickly as we can at this time of year but as a general rule:
- Orders placed will be packed the following working day and dispatched the working day after that.
- Any orders received after midday will go out the following day.
- We use Parcelforce 48hr express for all shipments unless otherwise requested and arrangements are made.
- Orders placed over the weekend will go out on the Monday.
- Extra Delivery charges may apply for large wreaths due to their awkward shape, we use a solid frame that cannot be bent for transit.
- Note: The Outer Hebrides and Islands may incur extra delivery costs and will require a longer delivery time.
Returns and Refunds
RETURNS & REFUNDS – always accepted provided we are notified within seven days of your receipt of goods. We will require proof of purchase together with the unused goods including all original packaging, postage paid, in good condition. We will then issue full refund* for the returned goods. This does not affect your statutory rights as a consumer. *We regret that we are not able to reimburse any postage or carriage charges.
DAMAGED GOODS – Please inspect the goods within 5 days of receipt. Should anything be damaged during transport, contact us immediately. Return the imperfect items as soon as possible so that we may claim from the delivery company. Subject to availability, we will forward replacements immediately. This does not affect your statutory rights as a consumer.